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CONSUMER RIGHTS

08.02.2021. Decision on Ancillary Complaint of the Department of Administrative Cases, case No SKA-693/2021 Limits of competence of the Consumer Rights Protection Centre in the settlement of disputes between a consumer and manufacturer, seller or service provider

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22.06.2021. Decision on Ancillary Complaint of the Department of Administrative Cases, case No SKA-692/2021 The consumer does not have right to request the Consumer Rights Protection Centre to adopt binding decisions of certain content regarding service providers

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28.01.2021. Judgment of the Department of Administrative Cases, case No SKA-68/2021 Admissibility of restriction on cession of the rights of consumer creditors

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22.12.2020. Judgment of the Department of Administrative Cases, case No SKA-436/2020 Content of the term „total cost of credit to the consumer”; Accuracy as an essential characteristic feature of the statement

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27.11.2020. Judgment of the Department of Administrative Cases, case No SKA-407/2020 Advertising of prescription drugs as possible unfair commercial practice; Defining the scope of the concept „unfair commercial practice”

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13.08.2019. Judgment of the Department of Administrative Cases, case No SKA-243/2019 Assessment of the proportionality of the contractual penalty for the use of a parking lot

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22.03.2018. Assignment Hearing Decision of the Department of Administrative Cases, case No SKA-162/2018 The requirements for construction expert-examination do not apply to expertise of the product (service) in ensuring the protection of consumer rights

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11.07.2014. Decision of the Department of Administrative Cases, case No SKA-472/2014 (CHANGE OF CASE-LAW) Competence of the Consumer Rights Protection Centre

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18.02.2014. Decision of the Department of Administrative Cases, case No SKA-181/2014 Application of the Regulation (EC) No 261/2004 of the European Parliament and of the Council establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights

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04.11.2011. Judgement of the Department of Administrative Cases of the Senate, case No SKA-230/2011 Observation of consumers’ rights in leasing contract terms

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16.06.2011. Judgement of the Department of Administrative Cases of the Senate, case No SKA-23/2011 Protection of a flat owner as of consumer in the Centre for Protection of Consumers’ Rights and in administrative proceedings in a court 

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11.05.2010. Decision of the Department of Administrative Cases of the Senate, case No SKA-412/2010 Legal character of a proposal of the Consumer Rights Protection Centre to prevent violation of consumer rights

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07.10.2010. Judgement of the Department of Administrative Cases of the Senate, case No SKA-375/2010 Right of a consumer to get back money for return of tickets bought in airline; informing the consumer on terms of transport contract

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10.02.2010. Judgement of the Department of Administrative Cases of the Senate, case No SKA-27/2010 Consumer’s rights in relation with repair of goods incongruous with a contract

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07.03.2006. Judgement of the Department of Administrative Cases of the Senate, case No SKA-59/2006 On unjust contract terms in understanding of a Consumer Rights Protection Law and services provided by credit institutions as transactions subjected to legal standards regulating protection of consumer rights

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